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  Home » About Us

About Us


 

The Digital Camera Shop("The DCS") is a small South Australian business located near Gawler in South Australia.  We have been in business for over 3 years now and would like to thank all those customers in the early days who trusted us and supported us. 


We can offer to you all popular brands of digital cameras at very good prices.  Most of our cameras are shipped from our warehouse overseas and we guarantee that your camera is a genuine brand camera just like you would buy from any retail store in Australia. 


All cameras have a full 12 month return to South Australia warranty.  The benefit for you as a customer is that if your camera is faulty due to manufacturer fault it will only cost the customer approximately $12 to return the camera to us for assessment by an authorised dealer.  Once assessed and found to be faulty we will replace your camera with a brand new camera.


If you purchase from the Hong Kong sellers with an international warranty you will be required to send your camera overseas at a cost of approximately $100.00 and then wait weeks for it to be repaired.


We guarantee that your camera will be replaced within 10 business days.


We offer competitive pricing with our main overseas competatives and we are available at all times - a simple phone call or email away.  We will answer all your queries within 12 hours and we are happy to take your phone calls.  We attempt to answer all calls but on occasion you may be required to leave a message but we will get back to you within 12 hours.


Take a look around our shop and if what you are looking for is not listed please do not hesitate to contact us at admin@thedigitalcamerashop.com.au or at 0407 977 870 and we will let you know if it is available and provide a quotation.


We also sell our cameras on Ebay and are an authorised Ebay Seller.  If you prefer the security of purchasing through Ebay then by all means take a look at our Ebay Shop at http://stores.ebay.com.au/The-Digital-Camera-Shop


Why Purchase From Us

We are professional and have been in business over 5 years with our own E-Store and 2 years with Ebay.  If you deal with the amateurs... then you must accept lack of service and not being around when you need to make a warranty claim.   During our time in business NOT ONE SINGLE person has not received an item we posted or has not been compensated for items lost in the postal system.

You will get the best possible service from true professionals. Be very wary of the NEW sellers offering warranty. Some up to 5 years!! In most cases you are just wasting your money as who is to say they will even be there to honour that warranty in one year's time let alone 5 years...Of the few warranty claims made all have been honoured and our customers received brand new cameras - not patched up cameras and this all happens within 10 business days of our receipt of the item

Thank you for your interest.

2012 © The Digital Camera Shop, a Jan Clelands Online store